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Flood Pros Emergency Water Damage Restoration Services, Extraction, Removal, since 1992Flood Pros Water Damage Restoration Vehicles and Office in Machesney Park, IL 61111

24/7 Emergency Response, 365 Days a Year
Northern Illinois: (815)398-2379 (2DRY)
Southern Wisconsin: (608)758-2379 (2DRY)

What to Expect



Call 815-398-2379 (2DRY) or 608-758-2379 (2DRY) anytime, day or night. A Flood Pros representative will answer your call live or call you back within 15 minutes to confirm the details of your emergency, and give you an estimated time of arrival.

In Order To Begin The Process...

A Flood Pros water mitigation technician will ask for your signature on an Emergency Service Agreement, so mitigation can start immediately. We will begin by extracting all standing water and then determining if any building materials cannot be dried properly. Next, we will set up a drying system to thoroughly dry the structure, which typically takes three days, depending on temperature and humidity conditions.

After the structure is dry...

Flood Pros will bill your insurance company directly, and we will assist you with your claim.

If you have any contents that have been damaged, Flood Pros will do the following...

a) evaluate your personal property
b) move your personal property to an unaffected area of the home or business, or
c) if necessary, pack out your personal property, clean it, inventory it and store it until the structure is habitable.


Flood Pros is focused on drying and saving with as little reconstruction as possible, so your property can be returned to normal faster at less cost. If reconstruction or other services are required, we can be your single source of contact to take the project from start to finish.


To ensure we have met your expectations when the job is completed...

Flood Pros' mitigation supervisor will coordinate a final walkthrough in order to create a punch list of any remaining items that need to be completed or touched up. The appropriate steps would then be taken to ensure the work is completed. Flood Pros' work comes with a three year guarantee, and we also guarantee your complete satisfaction.


"Thank you so much for quickly responding in our time of need and stress. The response time was excellent, and everything was explained well. Mickey, Chris, and all staff we interacted with were excellent! Thank you for also cleaning the carpet on the basement steps."

-Mike and Bonnie H.

"Flood Pros was extremely professional, prompt, and mindful of our needs!"

-Daniel R.

"We just want to thank you and your crew for the outstanding job you did with our disaster. We are very grateful for the professional way you handled everything!"

-Gretchen E.

"I am very pleased with the timely manner of service, thanks!"

-John J.

"We just wanted to extend a big 'THANK YOU' to you and your staff for everything that you have done for us! We are absolutely thrilled with our experience in having Flood Pros attend to, fix, and repair the water damage we had in our master bathroom. We will definitely keep Flood Pros in mind for future contracting jobs needed at our house!"

-Steve and Kristine F.

"Your crew responded in an extremely timely manner, and we very patient with all of my questions. You guys went completely above and beyond, and completed the work in a very efficient manner. Flood Pros is a truly professional organization with the consideration and thoughtfulness to ease my concerns."

-Lorrie L.


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